ComplaintsforResource Biologics, LLC

• Initial Complaint

  01/17/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  This company fraudulently engaging in deceptive business practices came to us to use a product that is considered experimental not covered and not paid for by insurances. Initially, there was absolutely no interest on my part is using this product. Subsequently, they kept arguing and saying we had nothing to lose. They said that they would give us one or two and we could pay them for the product when and if we ever got paid. At that point, I figured I would give it a try. They wanted credit card to hold, but told us they will charge it unless we got paid and then they would charge for the product. I said this was fine and reasonable. They went ahead and charge the credit card almost immediately. I reached out to them explaining and complaining that this was not all that they said they were going to do. They said not to worry about it and we would get paid and they would refund the money if we did not get paid.. We are now at a point that it's nine months and the insurance has not paid, has labeled it experimental and investigational which is something this company knew about all the time and I am not going to get reimbursed. My credit card is nonetheless been charged. This is extremely deceptive, dishonest, and really sleazy on the part of this company and one particular salesperson with the following contact information Tim C Product Manager Resource Biologics, LLC ###-###-#### ###-###-#### (fax) t***************************** ************************* I'm very concerned about what other offices they might be trying to sell to and what other organizations they may be doing the same predatory marketing with. I've emailed multiple times I've given him a deadline multiple times and he has not responded not respond to the credit card. I think that there might potentially be some issues already reported with them but I'm not certain. I also like this complaint to be available as informational as well in the hope that other businesses that this company approaches were to do a BBB complaint search would find this and hopefully not go through the same problem I am having

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