Customer ReviewsforGaslight Property LLC

Upon touring the apartment on June 23rd, 2023, Gaslight Properties Management verbally confirmed the property does not have a bug infestation of any kind and that the property on a monthly basis has a pest control professional treat the properties. On August 1st, 2023, when I moved in, it was clear the terms and agreements prior to moving in were not fulfilled from the property including exposed, faulty, electrical cords from the stove and refrigerator sharing the same extension cord providing a safety hazard, a hole in the wall in the bedroom closet, windows with no screens fully open in the hallways (big enough for people to get into), and an infestation of cockroaches in the whole building breaking safe and sanitary conditions.On august 2nd, I requested to terminate my lease and obtain my money back while providing evidence of mentioned problems. Gaslight properties only gave me these 3 options:1. Continue to pay rent while we find someone to take over the lease and only get our security deposit back. 2. Break the lease with a fee of two months worth of rent which would be just under $3000. 3. Live there and if the roaches arent gone in 4 weeks, we can break the lease only paying for the month of august rent. In this scenario, they told me I have to go and sweep up the dead cockroaches after they spray every week. I am a UC student and classes start in 2 weeks. My roommate is in **** serving this country and doesnt come home until classes start. Losing over a thousand to thousands of dollars for something that isnt our fault while now not having secure housing is unethical. The property has no compassion and just wants your money. They even admitted they knew who in the complex had roaches and they didnt do anything about it until now. Do not live here.

To whom it may concern; Gaslight Property was not aware of a pest issue with the apartment home. When preparing the home i.e., painting, cleaning, etc., there was no evident activity of a pest issue. Upon taking possession of the apartment home it was reported to Gaslight Property that there were pests in the apartment. Upon initial communication, we scheduled a professional pest control technician to treat the home and will continue to do so until we eradicate the issue. Our team has inspected the home every couple of days to clean up any dead pest. We are confident the issue will be resolved.

Awful company, don't answer emails for days, then won't refund your holding fee because your forced to accept another offer because it they can't do their jobs, DO NOT GO THROUGH THIS COMPANY! SLUM LORD'S!!

***-I am sorry you had a bad experience with Gaslight. I would love to figure out what went wrong with your experience, so that we can try to rectify and ensure this does not happen again. Please feel free to email me so that we can discuss further at ************************************ Good luck to you.