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          Additional Information

          Not BBB accredited

          CHRISTOPHER & BANKS

          View full profile
          Location of This Business
          4601 Eastgate Blvd # 800, Cincinnati, OH 45245
          Headquarters
          6740 Shady Oak Rd, Eden Prairie, MN 55344-3433
          BBB File Opened:
          12/3/2021
          Years in Business:
          33
          Business Started:
          6/1/1991
          Type of Entity:
          Corporation
          Additional Contact Information

          Fax Numbers

          • (952) 943-6133
            Primary Fax
            (Headquarters Fax Number)

          Phone Numbers

          Products and Services
          According to information provided by the business, ShopHQ offers a variety of national brands and proprietary products in the categories: jewelry, watches, apparel, health and beauty, home decor, collectibles,consumer electronics and housewares.
          Payment Methods

          • Visa, MasterCard, American Express, Discover, Evine Credit Card, PayPal (online only)

          Refund and Exchange Policy

          • If any item received from ShopHQ does not meet your expectations, mail or ship your return within 30 days fromthe date you receive your package for return or exchange.

            We offer two return options. You may choose to either return your item for a full refund of the purchase price, less the applicable shipping and handling charges back to your original method of payment; or, you may request an exchange for the same item. You may also reorder the item today and then return your original item for a refund.

            Refunds:
            -  Refunds will be issued to the original method of payment used. Refunds to credit cards are applied immediately upon processing, but may not appear on your billing statement for up to two billing cycles.

            -  Original shipping and handling charges and the easy return SmartLabel fee are not refundable.

            Exchanges:
            -  If you would like to make an exchange, please include the color and/or size you wish to receive.
            Exchanges can only be made for items being returned to our Bowling Green, Kentucky locations
            With an exchange we will first refund your original order and then place a new order for you based on the information included on the exchange form sent with your return.

            -  Please allow 5 business days from the day ShopHQ receives your item to see your exchange order under "My Account". If you have an email address on file, you will receive an order confirmation email, as well as a shipping confirmation email so you can easily track the progress of your package.

            Complete Return Policy: https://shophq.com/p/help/returns/shophq-returns/#ReturnPolicy?cm-re=FAQ-ReturnPolicy

          Contact Information

          4601 Eastgate Blvd # 800

          Cincinnati, OH 45245

          Visit Website
          (800) 747-4178

          Accreditation

          This business is not BBB Accredited

          Years in Business: 33

          BBB Rating

          A+

          This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

          View HQ Business Profile

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