Additional Information for Ohio Green ReLeaf, Ltd.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

On April 7, 2023, BBB contacted the business regarding "Lowest Medical Cannabis Card Prices In Ohio!" and "We also offer the cheapest renewals..." claims on the businesses website. Our concern with the ad stems from BBB’s Code of Advertising, specifically the section involving Section 12. Lowest prices, underselling claims, which reads:

"Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims."

Furthermore, BBB reached out regarding the price comparison sheet on the https://ohiogreenreleaf.com/marijuana-card-comparison/ website. Our concern with the ad stems from BBB’s Code of Advertising, specifically the section involving Section 5. Comparison with current price of comparable products or services sold by others, which reads:

5.1 Advertisers should be reasonably certain that the comparative price does not appreciably exceed the price at which substantial sales of comparable products or services have been made in the trade area for which the claim is made for a reasonably substantial period of time, in the recent, regular course of business. Such comparisons must be substantiated by the advertiser prior to making any advertised comparisons. Descriptive terminology often used by advertisers includes: “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____.”


5.2 In all such cases, the advertiser must make certain that the comparable products or services are similar in all material and significant respects.

In both instances, BBB requested the business to make modifications or discontinue use of the claims above to be in accordance with BBB's Code of Advertising. 

The business did respond on April 11, 2023 indicating that they are not amendable to making any recommended modifications or discontinuations of the statements above.