Business ProfileforQC Kinetix (Eastgate)
Additional business information
On September 22, 2022, the business responded to BBB. After reviewing the information provided, BBB determined that the claims listed below were not substantiated and requested that the business modify its advertising claims to provide clearer messaging for consumers and to discontinue unsubstantiated claims.
Notably, the business has not conducted any product testing on its own products and referred to several abstracts which would not constitute competent and reliable scientific substantiation.
BBB requested substantiation for the following claims:
"Do you suffer from pain? Have you been told surgery is your only option? There is a better alternative..."
"Avoid Surgery with Our Local Alternative Pain Treatments"
"treatments can help knee joints to heal and repair without surgery; reduce pain with few side effects; have
"not only will you recover faster, but you'll also find that you're less prone to re-injury."
"Regenerative therapy can help to strengthen existing tendons, ligaments, and even cartilage"
"speeding up recovery and lessening inflammation and pain"
"Safer, more practical, and effective remedy for musculoskeletal pain."
"Restore hair follicle density and improve hair thickness" or "restoring and improving hair follicle density and thickness"
"Treatments are an alternative to or superior than surgery, painkillers, steroid or gel injections"
"Patients discontinue prescription or over the counter pain medication"
"Pain was decreased 50-100%"
"Patients avoid joint replacement"
BBB's Code of Advertising states, "The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB."
Section 34 of BBB's Code of Advertising also states, "Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data."
As of October 6, 2022, the above advertising claims remain unsubstantiated. BBB urges consumers to speak with a licensed medical professional before doing business with QC Kinetix.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4357 Ferguson Dr Bldg 3, Suite 210, Cincinnati, OH 45245
- BBB File Opened:
- 10/7/2022
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.