ComplaintsforWaterXPro LLC
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Complaint Details
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Initial Complaint
02/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had an issue with our filtration system which was promised to be guaranteed for life. When the third party service tech came out he informed us that this was a warranty claim but the next day the owner of water x pro said it wasn’t, insulted my fiancé as she came to pick up his offering of $50 dollars to give back to us after we paid $5000 for the system to start, 190 per bulb x2, 200 for service fee, and 175 for the replacement part, which like I said was supposed to be under warranty. The owner got loud with my fiancé who is a strong woman being a police officer and stated that her fiancé (me) is a liar and her being a cop should know better….i would steer clear of this business.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.