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          Find a Location

          Northeast Ohio Regional Sewer District has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Northeast Ohio Regional Sewer District

              3900 Euclid Ave. Cleveland, OH 44115-2506

            • Northeast Ohio Regional Sewer District

              PO Box 94550 Cleveland, OH 44101

            • Northeast Ohio Regional Sewer District

              5800 West Memorial Shoreway Cleveland, OH 44105

            • Northeast Ohio Regional Sewer District

              6000 Canal Rd. Cuyahoga Heights, OH 44125

            • Northeast Ohio Regional Sewer District

              14021 Lakeshore Blvd. Cleveland, OH 44110

            Business ProfileNortheast Ohio Regional Sewer District

            Utility Water Company
            Multi Location Business

            Additional business information

            Additional Info:
            According to Northeast Ohio Regional Sewer District's website "The Sewer District is governed by seven Trustees, each of whom serves a five-year term. Trustees are appointed as follows: Two are appointed by the Mayor of the City of Cleveland; two appointed by a council of governments comprised of representatives of all the suburban communities served by NEORSD (called the Suburban Council of Governments); one appointed by the Cuyahoga County Executive; one appointed by the appointing authority of the subdistrict with the greatest sewage flow (currently the Mayor of the City of Cleveland); and one appointed by the appointing authority of the subdistrict with the greatest population (which is currently the Suburban Council of Governments)."
            See all additional business information

            Contact Information

            3900 Euclid Ave.

            Cleveland, OH 44115-2506

            Visit Website
            (216) 881-6600

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Northeast Ohio Regional Sewer District has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Northeast Ohio Regional Sewer District

                3900 Euclid Ave. Cleveland, OH 44115-2506

              • Northeast Ohio Regional Sewer District

                PO Box 94550 Cleveland, OH 44101

              • Northeast Ohio Regional Sewer District

                5800 West Memorial Shoreway Cleveland, OH 44105

              • Northeast Ohio Regional Sewer District

                6000 Canal Rd. Cuyahoga Heights, OH 44125

              • Northeast Ohio Regional Sewer District

                14021 Lakeshore Blvd. Cleveland, OH 44110

              Location of This Business
              3900 Euclid Ave., Cleveland, OH 44115-2506
              BBB File Opened:
              8/13/2008
              Years in Business:
              52
              Business Started:
              4/4/1972
              Alternate Business Name
              • NEORSD
              Business Management
              • Ms. Jane Smith, Customer Service Manager
              • Ms. Jennifer L. Demmerle, CFO
              • Ms. Kyle Dreyfuss-Wells, CEO
              • Mr. Eric Luckage, Legal Counsel
              Contact Information

              Principal

              • Ms. Kyle Dreyfuss-Wells, CEO
              Additional Contact Information

              Fax Numbers

              • (216) 881-9709
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/02/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I am trying to reach Northeast Ohio Regional Sewer District so I can update my billing information. The billing information they have is incorrect and I haven't been able to do auto pay and when I reach out they don't answer my emails. Also, when I call I am on hold for hours with no one picking up. I'm trying to get a hold of them so I can get into my account and update my payment information but that hasn't been possible.
              Read More
              Read 6 More Complaints

              Customer Reviews

              2 Customer Reviews

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              Most Recent Customer Review

              Edward M

              02/09/2024

              I have attempted to call this organization two times. The first time i waited a long time but gave up. The second time I waited for 50 minutes until I finally got a representative. This call was not trivial, I have not been getting their bills so I had been concerned that my address might have been changed for identity theft purposes.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Greater Cleveland

              More Info on Local BBB

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