ComplaintsforWelsh Excavation Company Inc.
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Complaint Details
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Initial Complaint
08/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The nature of this complaint is to address the problem with a major sewage system project occurring in ********* ** ****, the negligence of this company and the inconvenience it has caused ********** residences and daily commuters. My complaint I am reporting is against the contractors of Welsh Excavating Company. Beginning on October 19, 2023, Welsh Excavating Company was to begin a sewage/sanitation project that affected ********, *** ***** and ******** Roads. The project was only scheduled to last for 90 days in total. The project was expected to be complete in January of 2024, but still to this day, the project is still ongoing and the now major project is not expected to be completed until May 2025, over a year past it’s originally scheduled completion date. Based on what the construction signs have said, the project kept getting longer in length, causing residents major headaches and frustration with unwanted loud noises at odd hours of the day, unexpected new detours, causing unnecessary extra time to get to work each day. In addition, this company has been negligent in maintaining safe road conditions that may have led to vehicle damage and too many inconveniences. Examples of unsafe road conditions include: Dangerous raised manholes, opening up sections of a road with cracks and sharp gravel rocks present. Negligent behaviors witnessed include: Workers standing around not working, workers on their phones and horse playing, huge mounds of gravel and dirt on the side of ******** ** after that section of the project was suppose to be completed, leaving a sloppy, untidy mess that residents have to deal with. I believe Welsh Excavating Company has taken way too long on this sewage/sanitation project and the integrity of the leadership and employees should be investigated for the permission to conduct and perform such a project. I feel that this company should not have been hired and another company should be hired to speed up the remainder of this project.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.