ComplaintsforOtherworld Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/21/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I visited other worlds with my family and had a great time. The problem however, occurred 5 and 1/2 months later when my card was charged from other worlds. While I was at work, other worlds told me it was a problem with their ticketing department. Their ticketing department told me it was a problem with some authorization.net company or something. So now 5 and 1/2 months down the road I'm being charged for something that I expected to pay for the day of our visit. I have never gone to an event and been charged for something 5 and 1/2 months after the fact. Me and my kids love other worlds but I will never go back after this.Business response
07/08/2024
I am sorry for this situation. I will refund you back your Money and again I am sorry for all of this.Customer response
07/09/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I accept the business's response to resolve this complaint.
Regards,
***** *****
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Contact Information
5819 Chantry Dr
Columbus, OH 43232-4764
Business hours
Today,10:00 AM - 10:00 PM
| MMonday | 10:00 AM - 8:00 PM |
|---|---|
| TTuesday | Closed |
| WWednesday | 10:00 AM - 8:00 PM |
| ThThursday | 10:00 AM - 10:00 PM |
| FFriday | 10:00 AM - 10:00 PM |
| SaSaturday | 10:00 AM - 10:00 PM |
| SuSunday | 10:00 AM - 8:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.