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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Enterprise Rent-A-Car

          View full profile
          Location of This Business
          3245 Morse Rd, Columbus, OH 43231-6133
          Email this Business
          Headquarters
          600 Corporate Park Dr, Saint Louis, MO 63105-4204
          BBB File Opened:
          7/14/2000
          Years in Business:
          67
          Business Started:
          1/1/1957
          Business Management
          • Ms. Elizabeth Robbins, Complaint Contact
          • Mr. Robert Williard, Complaint Contact
          Contact Information

          Principal

          • Ms. Elizabeth Robbins, Complaint Contact

          Customer Contact

          • Ms. Elizabeth Robbins, Complaint Contact
          • Mr. Robert Williard, Complaint Contact
          Additional Contact Information

          Fax Numbers

          • (614) 921-2568
            Primary Fax
          • (937) 291-6377
            Other Fax

          Phone Numbers

          Email Addresses

          Website Addresses

          Serving Area
          • Clark County, OH
          • Delaware County, OH
          • Franklin County, OH
          • Greene County, OH
          • Licking County, OH
          • Marion County, OH
          • Miami County, OH
          • Montgomery County, OH
          • Muskingum County, OH
          • Ross County, OH
          • Stark County, OH
          Referral Assistance
          • Dealer Licensing Section, Ohio BMV (Bureau of Motor Vehicles)
            PO Box 16521
            Columbus OH 43216
            Phone Number: (614) 752-7636
            https://ext.dps.state.oh.us/BMVOnlineServices.Public/DealerSearch.aspx

          Alert

          See What BBB Reports On

          Alert

          According to information we have this time, complaints  involving all Central Ohio locations of Enterprise Rent-A-Car are processed by the BBB office in Cincinnati.


          The BBB office in Cincinnati contacts a regional office for the business located in Southwest Ohio.


          The BBB office in Cincinnati publicly reports a BBB rating and complaint details concerning Enterprise Rent A Car, in its Business Profile available at 


          http://www.bbb.org/cincinnati/business-reviews/auto-renting-and-leasing/enterprise-rent-a-car-in-cincinnati-oh-6003508 


          For assistance with complaints concerning Enterprise Rent A Car locations in Central OH, please:


               - Follow the steps at this link online https://www.bbb.org/cincinnati/consumer/qualify/6003508


               -  Or directly contact the BBB Office in Cincinnati at:


                    BBB Cincinnati
                    1 E. 4th Street, Suite 600
                    Cincinnati, OH 45202
                    Email: info@cincinnati.bbb.org
                    p: (513) 421-3015
                    f: (513) 621-0907

          Other separate BBB ratings and profiles and ratings concerning other regional offices of the business are available by searching at https://www.bbb.org/en/us


          A separate BBB rating and profile are also published on the parent company headquarters Enterprise Holdings in St. Louis, MO which is available at this link


          https://www.bbb.org/stlouis/business-reviews/auto-renting-and-leasing/enterprise-holdings-inc-in-saint-louis-mo-310006444

          For assistance with complaints concerning Enterprise Holdings please:


          - Follow the steps at this link online https://www.bbb.org/stlouis/consumer/qualify/310006444


               -  Or directly contact the BBB Office in St. Louis at:


                    BBB of Eastern & Southwest Missouri & Southern Illinois
                    211 N. Broadway, Ste 2060
                    St. Louis, MO 63102
                    Email: bbb@stlouisbbb.org
                    p: (314) 645-3300

          Contact Information

          3245 Morse Rd

          Columbus, OH 43231-6133

          Get Directions
          Visit Website
          Email this Business
          (513) 956-3800

          Accreditation

          This business is not BBB Accredited

          Years in Business: 67

          BBB Rating

          F

          This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

          View HQ Business Profile

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.