ComplaintsforColumbros Auto Sales LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/17/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
They changed finance companies on me a few weeks of owning which I now have to pay $100 More than finance company I had already established. I know most used car dealership vehicles are bound to have issues. Only had truck a few months. I replaced several things and it's now sitting on side of road which leaves me with no vehicle and out all this money I put into it. I have $800 down and made 2 months of about $400 payment to the finance company. I would like to be fully reimbursed for this issue.Business response
06/20/2024
the vehicle was sold as is and the company was switched because funding did not approve the deal and for the customer to keep the unit companies had to switch this was discussed when he receieved the vehicle if he didnt switch bank he would not have had a car no refund will be issuedCustomer response
06/21/2024
[If you do not say why you are rejecting the company's response, BBB must close your complaint.]
Complaint: ********
I am rejecting this response because: if they will at least get vehicle started to running order. I would accept.
Regards,
****** *********
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.