We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Stephson Carpet Cleaning has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileStephson Carpet Cleaning

            Carpet and Rug Cleaners
            BBB accredited business

            Contact Information

            1280 Williams Rd

            Columbus, OH 43207-5105

            Get Directions
            Visit Website
            (614) 920-1010

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/16/1999

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company states they offer carpet and area rug cleaning, duct work cleaning, steam clean upholstery and mattresses with  automatic pre spray and add pet treatment or other specialty chemicals if desired. They power wash tile and seal the grout afterwards if requested and they also do light house work

            Products & Services

            carpet cleaning

            Business Details

            Location of This Business
            1280 Williams Rd, Columbus, OH 43207-5105
            BBB File Opened:
            8/14/1998
            Years in Business:
            26
            Business Started:
            3/1/1998
            Accredited Since:
            2/16/1999
            Alternate Business Name
            • Sterling Maid
            • Prestige Carpet & Upholstry Care the Right Wa
            Business Management
            • Ms. Rebba Stephson, CEO
            Contact Information

            Principal

            • Ms. Rebba Stephson, CEO

            Customer Contact

            • Ms. Rebba Stephson, CEO
            Additional Contact Information

            Fax Numbers

            • (614) 920-2804
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Dirty carpet? What to know before you hire a carpet cleaning service

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lana M

            05/13/2022

            Very disappointed with their service. Used them before and was satisfied. But this time. it was awful. I booked 10 days in advance for carpet cleaning between 10 am and noon. They called me on the day of the service and said they will be coming between 3-5pm. The guy didnt show up until **** pm. I told him that I am disappointed that I was the last person on their route. So I told him how upset I was and you know what he did? He said I am not going to let you talk to me like this and he just LEFT!!!! Thats how great this company is.?? again I used them in the past with no problems. And btw it was just one person instead of 2. And I doubt he will spend more than 30 minutes for the job (used to be 2 people and they spent 30 min) But I am definitely will be looking for another cleaning company

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.