ComplaintsforFamily Dollar

• Initial Complaint

  09/30/2022

  Complaint Type:

  Customer Service Issues

  Status:

  Unanswered

  More info

  Date was September 26,22 I pulled up to the store and I noticed that about three employees were outside standing around the front door I saw a sign taped to the door that read NO BAGS i got out of my car and walked through the employees that were still there one went inside and then all of them came in I noticed while I was getting my cart. I walked around and found what I came for and checked out. The Cashier asked me did I need help since they didn't have bags I told him I will make two trips the cashier said I can ask one those girls too help you he motioned to a couple of employees that sitting down behind the counter I said no and I picked up my two Items and that left two on the counter for my return trip. As I was walking out of the door their store security buzzed as I walk through, I thought is that me and where is my receipt i said to myself I will get it going back in to get my stuff. Right then a customer came behind me and said ( don't go back in I got your other Items she said I noticed your cane so here i thanked her took them out of her hands and sat down in my car I forgot all about going in to ask about my receipt. when I got home I saw that my pants that I bought had the security tag on it. I didn't call em back I just drove back the next day. Now this is where the insanity started I went back to the store and asked who is the manager and the two people one said I am I tried to tell my story and she stopped me with telling me I must have stolen these pants where is my receipt I told her I just you NO NO THATS NOT WHAT HAPPENED every time I would say something she would just say NO THAT SOUNDS LIKE ALIE TO ME I said Iam 65yrs old i would like to be talked with respect she and the other lady started double teamed me and they were saying YOU WANT SOMETHING FROM US RIGHT RIGHT WE DON'T NEED ANYTHING FROM YOUBABY YOU WANT SOMETHING FROM US RIGHT. THAT IS pretty much what happened I can explain better talking. I sure hope you will help me it will bevi

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