Customer ReviewsforMid Ohio Digestive Disease Associates

Terrible office service ********************** with no instructions Colonostipy 2.5 hours late Asked for results and no call back.

1. Called many times without getting an answer or answering service.2. Asked to sign forms that were printed with the ink so low, they were literally unreadable. 3. Asked to sign a form stating that I had received their privacy practices. Had to speak to three different people to get someone to understand they hadn't given me the privacy form.4. Never seen less than an hour past appointment time. On the last visit, I sat and waited for half-an-hour past appointment time before they even asked for my insurance card. 5. Told I had to pay their credit card fees. Went to get cash, and when I came back I was told that I had to wait for everyone else to be seen first. When I pointed out that the doctor had already been running 40 minutes behind when I left, I was told I wouldn't be seen at all that day. The doctor had to call personally while I was driving home to say I could be seen if I came back.

Worst experience of my life. Still never received my medication. I have been trying to contact this place since I left on 8-29 over medication they prescribed but never sent. I have called several times since. Given the holiday I gave extra time and patience for them to continually answer the phone rude, put me directly on hold or just pick up and hang up. This place does not care about patient health. Dr. ********* and her front desk lady in the back argue in front of patients every visit. I have been here 3 times and every time they were arguing in front of us making it awkward. They diagnosed me with diverticulosis and that's all. They told me what's wrong and then refuse to do their job correctly. Also to mention after my colonscopy I woke up to c*** sprayed on the back of my legs and they never provided anything for me to clean myself up with. I told the older white lady who was my nurse and she kinda shrugged and said go home and shower. We'll no duh. But I had to put my pants on, use their facilities to wipe myself down and then leave. They wanted me to walk out with f**** down my legs. Please shut this place down and give us actual options for our health please. This is so discouraging.

Back in May 2022, I was scheduled for a Colonoscopy with Mid Ohio Digestive Diseases Association. However while I was there I felt uncomfortable with the business, It was dirty and they charged my credit card $46.35 for office call and I received a receipt, however this pass February, 16 2023, I noticed there was a another charge of $46.35? I called there office and the person on the other end informed my that the charge from almost a year ago did not go through and I needed to prove to them that It came out of my account last Year!! So almost a year later they charged me? I was never notified that there was an issue and they needed to send the payment back through? How is it that they can justify charge my card without notifying me. As far as I know I was charged because I have a receipt. This is the most unprofessional business. I want my $46.35. back!! ****** **