ComplaintsforSmart Style Hair Salon
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello, on July 18, 2022 I went for the first time to the Smart Style Salon in question, inside Walmart to do a hair relaxation. I have never been treated so poorly by Ms. *******, I arrived and she told me to sit in the first chair the first time, and she said over and over that I don't need any relaxation. She put a product in my hair and within 20 seconds she told me to wash it. Yes, 20 secodns. After washing my hair she said: You done here. Didn't dry my hair or comb it. Relaxation had absolutely no effect. I am very sad about the situation, because the one who recommended me was a former employee. I'm a man, and I have short hair. I would like a solution to my problem or a refund. The saloon is at Morse Road in Columbus Ohio.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
3900 Morse Rd
Columbus, OH 43219-3016
Business hours
Today,10:00 AM - 5:00 PM
MMonday | 10:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 7:00 PM |
WWednesday | 9:00 AM - 7:00 PM |
ThThursday | 9:00 AM - 7:00 PM |
FFriday | 9:00 AM - 8:00 PM |
SaSaturday | 9:00 AM - 8:00 PM |
SuSunday | 10:00 AM - 6:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.