Business ProfileforMatic Insurance Services, Inc.
At-a-glance
Customer Complaints
6 complaints closed in last 3 years
4 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 585 S Front St Ste 300, Columbus, OH 43215-5694
- BBB File Opened:
- 3/20/2018
- Years in Business:
- 10
- Business Started:
- 4/22/2014
- Business Started Locally:
- 1/3/2017
- Business Incorporated:
- 12/27/2016
- Accredited Since:
- 4/17/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 9:00 AM - 6:00 PM
- T:
- 9:00 AM - 6:00 PM
- W:
- 9:00 AM - 6:00 PM
- Th:
- 9:00 AM - 6:00 PM
- F:
- 9:00 AM - 6:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Jeff Snyder, President, Insurance
- Mr. Ben Madick, CEO
- Ms. Sarah Berg, Vice President of Marketing
- Mr. Stuart Rhodes, CFO
- Contact Information
Customer Contact
- Mr. Jeff Snyder, President, Insurance
- Mr. Ben Madick, CEO
- Ms. Sarah Berg, Vice President of Marketing
- Additional Contact Information
Phone Numbers
- (818) 465-5388Other Phone
- (833) 382-1304Other Phone
- (818) 465-5388
Customer Complaints
6 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
As a third party insurance coordinator, Matic provided the wrong address for homeowner's insurance which resulted in premium being paid for wrong address and my home was left uninsured.
It has been over a month since the error was identified.
They have been dragging their feet and giving me a run around about when the premium that was paid for the wrong address will be refunded.
Customer Reviews
19 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
india w
5 stars11/15/2024
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