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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/08/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Had a call today from a Ms. B**** from +* ***** ******** from this “company” Threatening my husband and I with legal action due to unpaid back state taxes. She said she had our social security numbers to prove that she was legit when I accused her of being a scam. She was screaming at me, called me a few names and I finally had to hang up. Funny thing is she mentioned my husband too but my husband has never gotten these calls. We also have never gotten statements from the state of ohio or attorney generals office. We also do not have collections on our credit reports as we have two systems that watch our credit reports in case of fraud, etc. We do not owe any back taxes of anything. My husband called the attorney general and taxation board and they said it has to be a scammer as we do not owe any of them anything. This Ms. B**** said we owed the “Attorney General” and needed to pay today. The attorney general have their own way of collection anyways. They do not go outside to get collectors to call. This needs investigated as it shows it’s a legitimate company but many have said these are scammers.
Business response
06/22/2023
Our office has been appointed as Special Counsel to the Ohio Attorney General to perform collections work for the State of Ohio. This debtor called our office and hung up after insisting we were a scam and hurling several derogatory, racist slurs at my collector. Debtor's husband called back later and apologized for his wife's behavior saying she was "having a bad day." After my collector explained the debt and the circumstances surrounding the debt, husband said that he would get the required paperwork filed.Customer response
06/22/2023
I accept the business's response to resolve this complaint.Initial Complaint
01/12/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
On 1/12/2022 I received a letter from this business notifying me of legal action, referencing an account number I am not associated with. I am a Pennsylvania resident with an Ohio sales tax license. However, I have not completed any sales in Ohio since 2016. I have continued to report my $0 in sales to the Ohio Business Gateway. The account number they have named in this notice is not the account number that I have with the Ohio Department of Taxation through the Ohio Business Gateway. The notice says that the debt is for sales tax for $492.90 and that I must pay that amount to stop legal action. I have called the number listed in the notice and left a message. I received no previous notice of any amount owed from the department of taxation.Business response
01/25/2022
Thank you for bringing this to our attention. We have resolved this directly with the consumer.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.