Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mount Carmel Behavioral Healthcare, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforMount Carmel Behavioral Healthcare, LLC

    Psychiatric Services
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    5 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Ami h

      1 star

      10/12/2024

      I will forever be traumatized by being here. I was a prisoner for 11 days while drs made false diagnoses after seeing me for 5 minutes to force me to stay and take medication I was against taking.i cried every single night being there and ran out as fast as I could when they finally let me go. It caused the most anxiety ever..I shake at the thought of this place .it literally causes panic attacks and will leave you with ptsd.
    • Review from Kaylee J

      1 star

      04/15/2024

      I don’t even want to give ANY stars. Horrible Communication. Lying to patients. Withholding information. Refusing doctor treatment when requested by patient. No counseling/therapy. (NO group sessions other then child games) (Music bingo, two truths and a lie, taboo) Not able to speak to someone. No call backs. Countless voicemails left. Doctor left on vacation after advising release to patient and did not file the release form prior to leaving on vacation. Lawsuits are coming to this facility.
    • Review from Veronica F

      1 star

      07/19/2023

      My son is special needs and was taken to this facility to help with some behavior issues he was having. They allowed him to bang his head and hit things so much that he had to be taken to the hospital with a possible brain bleed. He has a knot on his head the size of a golf ball and his knuckles are all messed up. They knew he had this kind of issue because I explained it many times. And that was why he was there. To get help. I am his guardian and had to be contacted multiple times because of these problems. He was there for over a week. The social worker's manager told me they were sending him home and I needed to pick him up right away, even though he was still very unstable. Her exact words were "There are too many triggers here that are affecting him and he needs to leave". I was told by her that they would put him in a cab and send him home. Even after I told them no one was there and he did not have a key. He has 24-hour care and I live hours away. I could not arrange staff without notice. The lady was very rude and disrespectful. And many of the staff there were very incompetent. This facility is not somewhere anyone should go especially if they do not have an advocate to speak for them,
    • Review from Kay B

      1 star

      05/25/2023

      i had an absolutely terrible experience here- all the way from being fed raw meat while pregnant, ****** nurses trying to fight me, being diagnosed and given meds based off a 3 minute conversation (no exaggeration), being cutoff and dismissed by a psychiatrist while trying to vent, nurses ignoring patients to be on their phone, and just an overall lack of care for their patients. i cant even speak on the other patients experiences that i witnessed.. there is absolutely nothing reconstructive about this facility, no kind of groups, therapy or counseling are offered, they’re literally just there to babysit and ensure you take your medication. i left this place more traumatized than i was when i went in.
    • Review from Christina R

      1 star

      06/03/2022

      I would like to have some closure and resolve this problem My name is ********************************* and I have mental health. I've been fighting depression anxiety since I was little to tell my story on ********** and being saved on October 28th. I voluntarily went into my local hospital for a spiritual panic attack if they were doing their jobs they would have got me a preacher and ended up getting pink listed for evaluation for 72 hours to Mount Carmel Behavioral Health in ******** **** on October 29th at 2:33 p.m. but they kept me for 16 days against my will. they wouldn't let me go and they never got a court order to keep me there they kept on jacking me up with medicine I wasn't no harm to myself or anybody else if people know me I'm a caring and I did not feel right on how they treated me and I'm a different person now I have trauma they didn't offer me counseling or therapy the whole time I even asked for a preacher a couple of times as well I was in there and I think they should pay and make sure that nothing like this is happening to somebody else I'm not the greatest at grammar and punctuation they wouldn't read any laws to me or the rules what about the sixth or seventh day I got sexually assaulted it took me a day or so to get off of medicine for me to tell them that I was having some bleeding and I was concerned and then I realized about the situation that happened with the guy with the tattoos on his face and act like he was gangster kind of scared my life they sent me to Mount Carmel East for a **** kit and never did the **** kit got me back to Mount Carmel Behavioral Health in less than 30 minutes after I was getting ready to sign over my rights I don't know if they were covering up something possible then they told me I need to take more medicine and they shot me up with a visceral and I was there for a couple more days I didn't get out of there November 13th only seen the doctor for 20 minutes how to 16 days it was a joke but God was on my side the whole time getting me through the ridiculousness God bless you I hope somebody looks into this

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.