7 Customer Reviews
Review from Rocio G
1 star09/28/2024
I initially believed ******* Windows was a reputable company, but my experience has been far from satisfactory. On multiple occasions, they scheduled appointments for measurements or installation, only to cancel at the very last minute. It seems they dont realize that people have jobs and cant be available at their convenience 24/7. So far, Im really disappointed and deeply regret choosing this company. If their pre-service is this unreliable, I dread to think what the actual service will be like.
Rosati Windows Response
09/30/2024
I truly apologize. Things like this dont happen often. Our customer canceled the first appointment. Our installer canceled the second one due to family issues. And the third appointment was rained out. I will keep an eye on it to make sure things are completed. We appreciate your business. **** Rosati.Review from Laura W
1 star06/16/2024
I had windows installed in January - they were fine at the time. Then came the spring and humidity of summer - and now the true colors of these windows are shing thru! They are awful! The latches don't latch well - they are difficult to use. The windows have condensation when the air conditioner is on and there is humidity. Our old windows (they lasted over 30 years) never did that! For as much money has I'm paying for these windows - they are certainly not worth it! Oh - and to have someone come out to look at these - over a month to get an appointment - has to tell you something!Rosati Windows Response
06/18/2024
I apologize for the issues you are having. I will be in the office first thing tomorrow and I will figure out what’s going on and get someone out as soon as possible. Again, I am sorry. Mike Rosati.Review from Janet H
5 stars05/21/2024
We had windows installed yesterday and I can’t say enough good things about them! We love the windows and the whole experience from the beginning with our salesman Dan H*** to the installers Matt B*** and Brandon was wonderful! Dan was very knowledgeable about their product and the installers were on time, got the job done in a timely manner. They cleaned things up and you couldn’t even tell they had been here. If you are in need of windows, I would absolutely recommend Rosati!Review from Rob C
5 stars05/13/2024
I’ve use Rosati on 2 different homes and now a cabin we’re building. Jeff has been our salesman from the very beginning and one of the many reasons we keep coming back. The windows are great quality and the service is excellent. These folks go above and beyond. From Jeff, Sam and all the installers we’ve met over the years we couldn’t be happier. These folks have also been the same ones we’ve dealt with for more than a decade. So it’s very clear Rosati is also great to their employees. We won’t use anyone else.Review from Steve L
5 stars05/12/2024
It was great working with Brent C. to assist us on what we our needs were. The installers were were professional and efficient. Highly recommend anyone to choose Rosati for your window needs. See Brent C........Review from Gary R
5 stars05/10/2024
The service and the quality of the windows from Rosati are excellent! **** **Review from George C
5 stars02/08/2023
Had windows and doors replaced they did excellent job they were very professional and cleaned up very good I would recommend them very much great job on everythingRosati Windows Response
02/09/2023
Thank you. We appreciate your business and your support. Mike R*****
Customer Review Rating
Average of 7 Customer Reviews
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