ComplaintsforCheapest Essay
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Complaint Details
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Initial Complaint
08/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order on May 2, 2024, for writing services and paid $100.73 towards a total amount of $138.63 (including a redeemed amount of $37.90 and a life discount of $1.39). The order was not completed by the deadline, and I have not received the service at all. I have repeatedly requested a refund via email, but despite promises, I have not received it. Additionally, I am unable to log into my account on their website due to an error.Initial Complaint
07/30/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The following orders were cancelled by the company and I never received a refund.Order# ****** Order # ****** Order# ******Initial Complaint
04/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 4/23/23, I ordered a document service from Cheapest Essay. All instructions and criteria were set forth, and payment was made via my debit card for $48.65. The deadline to have my edited document to me was 4/28/23. Since no document or updates have been provided. I have attempted to contact the service via the listed phone number numerous times and left VMs each time, with no return call. I emailed from two different email accounts inquiring about my document; I was only responded to once on 4/26/23 @ 7:43 pm, letting me know "it would be looked into" The business then asked for my order number. I supplied two screenshots of my receipts/information. I haven't gotten any more information or responses on my completed project, nor been offered a refund. Called on 4/26/23 and 4/27/23-No answer or return calls. This could be a scam. Attached are screenshots of my calls to the company and emails. I can also get the original receipt from my bank. Please let me know if you need any additional information or questions. Cordially, ******* * ******
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.