ComplaintsforAll In Banquet, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I made a reservation to have a baby shower at this banquet hall, on feb 19th with a refundable deposit of $200.00. I no longer needed the date so I called within the required time and was denied my deposit. The owner mentioned giving me $100 back then called and stated her husband who is also the owner denied the $100 refund, she stated I can use the deposit for another date. Unsatisfied with the solution i explained to the owner per the website under cancellation guidelines to within 14 days of the reservation to get full refund, she states that is not her website even though it displays pictures of their business, hours , and prices she quoted. Refused to refund. Still unsatisfied with her response I let time go by I called October to utilize the deposit she denied my request stating I did not book in February. I am completely dissatisfied with the way this business is ran along with how the customer service is not willing to follow their guidelines and not willing to refund me my deposit because of their selfish reasons.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.