Customer ReviewsforElite Interior Solutions, LLC

I recently had EIS complete an unfinished basement. EIS was new to me and I had never herd of them. I basically was made aware of this company from word of mouth. My initial meeting went great and I made them totally aware of the price point of what i was trying to spend.I'm not going to lie i really thought i was getting a valuable start up company with all their ducks in a row, but apparently that was not the case. The Owner of EIS, i thought understood but as the job was being done things changed which caused a bit of confusion and frustration. I wish he actually budgeted everything correctly, and if we were about to be over budget to stop and inform me of it. EIS decided to instead do the work and talk to me later about pricing. The core guys that did the work changed frequently i always had the same senior guy delegating with different guys. I had two different plumbers who worked on the bathroom. I even had the senior guy work on my bathroom and that was not his expertise. (I later on had to hire another plumber outside of this company to undo what he did with the install of my shower.) The owner which i felt would be more present in checking in on his guys was not a consistent presence. He was late a few times on inspection days which was definitely unprofessional. I have bumps seeping through my drywall and not being smoothed out before painting.(Which now I have another company working to fix) Also I have racks in closets not put up. I brought these concerns to the owner who assured me that he would fix them, Unfortunately these things did not get addressed. Plus also his worker told me they were tied between two jobs and their focus was on the new job and were rushing to finish my basement. The owner basically abandon the job kept the pay he already received. No contact and moved on. I could go on and on. This stung me for sure, Now I'm either doing the work myself or hiring more companies to fix what I already paid for. No recommendations for EIS.

On this project we provided much more than what was contractually agreed upon. In addition all inspections by the city of union were passed and payments were not received in a timely manner.