ComplaintsforRed Lion Inn & Suites Dayton
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Complaint Details
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Initial Complaint
01/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I booked through Priceline .Com and I am well aware of their cancelation policies. Fortunately priceline will overlook their policy if the hotel agrees to the refund for cancelation providing they are given ample time to reissue the room that is canceled. As a loyal patron to what is now Baymont by Wyndham, and stay frequently when I was unable to leave work until 2am, I called ahead to let the hotel know I would not make it. The hotel would not give me a refund for not staying there even though I gave them plenty of notice that I would not be there. I will now never stay there again, and I hope that they fail. Money for one night just coat them my business 2 times a week.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.