Customer ReviewsforAristocrat Products Manufacturing, Inc.

We have a motorized solars patio cover ha failed two times. It has been difficult contacting someone to fix it.

After the tornado in 2019 we needed a new roof per our insurance on our sun room, had aristocrat come out and look at it and turned it into our insurance. They came out to replace it and when they did it was snowing, I came home to my roof off their workers sitting in their truck trying to get warm and it was snowing inside my sunroom and my older tile floor soaked by wet snow. Called the salesman he came out and they wiped it up with towels. Was told they didnt make this kind of room anymore but this roof would work. After it was installed the roof inside would freeze then warm up and look like it was raining inside took pictures and videos of it and talked to the manager after many many unanswered calls also almost all the floor tiles have come up in the room from being wet, finally the manager came out and brought a tiny humidifier and we were told we had to control the environment inside the room and there was nothing that they would do to fix the problem. We told them that we were not happy with the outcome and they said that's all they would do. I would advise if you need this type of work done not to use this company for anything they wont stand behind it or repair it and make it seem like its all your fault. We will tell everyone that we know not to use them.