ComplaintsforAffordable Tires & Auto Repair, LLC
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Complaint Details
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Initial Complaint
02/01/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
in the last 24 hours i bought a rim that didnt fit my car and cant drive my car wrong sized rim. ameen the owner guaranteed the rim should fit and other problem happened it would be no problem to fix it. the owner now is (procrastinating and told me to call him in an hour he was busy. extending circumstances his card machine was down and i walked two blocks to atm to give him cash and even tipped now this. I don't like being conned or blown off treated with no respect or dignity. this very upset want this resolved a+ plus rating that a laugh.Business response
03/02/2022
Good evening
Sorry for any convenience, when the customer don't bring his vehicle we sell the rim size he asks for since we'll not be able to tell what's the exact size his vehicle has, we also prefer to have the vehicle at the shop to mount the rim because even we can give him the right lug nut pattern that fits his car, but customers sometimes ask for a rim even they know their is a possibility it will not fit to avoid the towing, we do our best to sell the right rim and tell the customer that if it doesn't work he can always bring it back and we'll switch for him,
Please contact me for any further assistance.
****
*************Customer response
03/09/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
I had to quickly hurry get me a tow truck and went to a another tire shop told them my issues he said that was crazy it was before that massive snow storm I shouldn't have to do that but I had to called **** he blew me off I want a refund
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.