7 Customer Reviews
Review from MARK F
1 star01/15/2024
AAA member for 31 years. Went to use service 1/15/2024, left waiting for nearly 3 hrs. Tow Truck that got the call declined yet no one else inform me or got another tow until I called back after 1 hr and 45 minute wait. SAVE your $$$$$$$ cancel AAA and enroll in **** *** **** ****, AAA has became WOKE and is a liberal sham service at best. Not the reliable service it once was.Review from Jacob C
5 stars09/29/2023
My Car had issues in Kettering Ohio. The tow-truck from AAA pulled up in 30 mins. ****** the Truck driver was an absolute blessing. He listened to my story and offered advice and offered to drive my truck to a gas station Vs an auto shop like I suggested. His advice was correct and saved me hundreds on a pricy mechanic visit. ****** truly was remarkable!!Review from Allen O
1 star08/22/2023
Tripple A is a scam. Do not get involved with this group. I was told that I would get a refund of my membership dues prorated to when I stopped membership. They refused. Their customer service hung up on me.Review from TONOA J
1 star07/01/2023
My daughter's car broke down last night @10:00 she called for a tow. They told her an hrs. 2 hrs go by they tell hr they had a priority call she would be next. Here it is 4:15 a.m still no truck. 7 freaking hours!!!! This is beyond ridiculous...I definitely will not renew with them....as I leave this review. The truck still has not shown up. AAA gets 1 star only because I couldn't give a 0 star what they deserve!!!????????????????????????????????????Review from DeLynn C
1 star06/15/2023
No longer trust AAA. First the tow isn't even worth it 5 miles is not enough to get car home, so you tow it to shop. Shop is super overpriced and deceptive. First time I had to go to shop bill was over $700 which made me think something but I paid it anyway. 2nd time was a week ago it was $3k which is a lot. So I got it towed to another shop for second opinion and the same work will be done for $500. Also everything they said was wrong with vehicle was not true either. Will not renew membership. Can't trust them. Please get a second opinion unless you rich and don't care.Review from Brian M
1 star05/26/2023
No good don't do business with them there slow asf. They lie and tell u one thing and do another. Trash no good companyReview from Alvin A
1 star04/17/2023
My husband works for AAA and he has a membership. Today our car wouldn’t start when I came out of the Dr.office I called AAA For road side service and the woman on the phone was very rude and refused me services because my husband wasn’t with me it’s his car in his name but they were supposed to help me I mean he is a paying customer so the rude woman refused to answer any questions, she did not care I was stranded . She wouldn’t even tell me why she couldn’t help. So my husband went to find out why they won’t help.when he pays for the service we’ll he finally got it taken care of so a tow driver came to jump the car and he was nice understanding and he helped. He had us on the road in no time. But the rude woman I wish I new her name because I would put a complaint out on her. Maybe they need to retrain her or find a person that’s not rude or knows what she doing. Like it wasn’t bad enough I sat there for over 2 hours because she would not help. Well I hope when her car breaks down she gets the same treatment I did from her
A A A Miami Valley Response
04/18/2023
This Review is for member in Dayton, OH club 212 ACA - Miami Valley, neither the service request nor the member account is through club 130 OAC. Please forward to 212 ACA - Miami Valley at 513-419-8960 for resolution.
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