11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Suzanne & Stephen T
5 stars12/27/2023
Ryan ( the owner) and the entire Freedom Windows crew are very professional & thorough from the first meeting through the installation process! They worked very hard to get all of our Windows installed in a timely manner- cleaned up after themselves inside and out! We are so pleased with the choice we made - these guys are truly the best! Sue & Steve TFreedom Windows, LLC Response
12/29/2023
Thank you so very much for your kind words! We pride ourselves on professionalism and thoroughness, and we're thrilled to hear about your positive experience with our team. You guys were wonderful customers and we hope you have a wonderful new year! Thanks again for choosing Freedom Windows!Review from Marla H
5 stars06/14/2023
Freedom Windows were amazing from Start to Finish. I was dreading the whole Window Quote process but from the moment Ryan the Owner arrived, it was seamless! Not only was he courteous, professional and non-pressuring, but he offered different options and ideas that actually saved me money and didn't increase the price. He took measurements, discussed options and sent me an email quote later in the day. There was no, if you commit now, you will get this price or if you buy this many you will get this much off. It was straight forward and transparent. The week of installation Bryan and Iilse (I am sure that is misspelled) were fantastic! They were professional, friendly and worked non-stop for two days. I have some awesome color changes on the outside (suggestions made by Ryan) and they would make sure I liked the final look before preceding to the next window. Neil (Installation Supervisor) stopped in to make sure everything was coming along to my satisfaction. He was very informative and let me know exactly what their next steps were to get everything completed. My overall experience was much more than I could have ever expected. I definitely recommend this company. ***** **Freedom Windows, LLC Response
09/05/2023
Thank you so much for sharing your amazing experience with Freedom Windows! We appreciate your time in providing us with such positive feedback. It's great to hear that Ryan, the owner, made such a positive impression on you from the moment he arrived. We pride ourselves on providing a seamless and stress-free window quote process, so we're thrilled that Ryan was able to deliver on that promise. We're also glad that his suggestions and ideas helped you save money without compromising on quality. Our installation team, Bryan and Ilse, are truly fantastic, and we're glad they were able to provide you with professional and friendly service throughout the process. It's wonderful to hear that they went the extra mile by ensuring you liked the final look of each window before moving on to the next. We'll be sure to pass on your kind words to them. Neil, our Installation Supervisor, is dedicated to delivering customer satisfaction, and we're glad to hear that he did a great job of keeping you informed about the progress and next steps. We're thrilled that your overall experience exceeded your expectations. Providing top-notch service and quality products is our priority, and we're glad that we could deliver that to you. Thank you for recommending our company. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again.Review from Ron W
5 stars06/02/2023
Ryan B**** (owner) Freedom Windows is very professional, friendly and a great communicator. His company provides best in class, both in quality of product and quality of his people. The installation crew was fantastic, communicating to us during every step of the installation. The windows look fantastic. We highly recommend you look to Ryan B**** and Freedom Windows for new build or replacement windows.Freedom Windows, LLC Response
09/05/2023
Thank you so much for your wonderful review of Freedom Windows. We couldn't be happier to hear that you had such a positive experience with our company. At Freedom Windows, we strive to provide the highest level of professionalism, friendliness, and communication to our valued customers. We firmly believe in delivering top-notch products and maintaining a team of skilled professionals who are dedicated to ensuring your satisfaction. We're thrilled that our installation crew impressed you with their fantastic communication and attention to detail throughout the entire installation process. It's wonderful to know that you are pleased with the end result and that your new windows look fantastic. We are extremely grateful for your recommendation to others who may be in need of new build or replacement windows. Word-of-mouth is invaluable to us, and we truly appreciate your kind words. Once again, thank you for choosing Freedom Windows. If you have any further questions or require any future assistance, please don't hesitate to reach out to us. We are always here to help.Review from DAVID G
5 stars05/18/2023
DAVE G Freedom Windows replaced all 13 screeens in my sun room with the Genesis line of insulated windows. The window quality was excellent. Pricing was competitive, new windows arrived on time as scheduled and were promptly installed. I was very happy with all aspects of the job and would highly recommend Ryan and Freedom Windows to anyone.Freedom Windows, LLC Response
09/05/2023
Thank you for taking the time to share your positive experience with Freedom Windows! We greatly appreciate your feedback and recommendation. We're pleased to hear that you were satisfied with the quality of our Genesis line of insulated windows. We take pride in offering products that meet high standards and provide excellent performance. It's also great to know that our pricing was competitive and that your new windows arrived on time and were promptly installed. Customer satisfaction is our priority, and we're glad that we were able to meet your expectations in all aspects of the job. We'll be sure to pass on your kind words to Ryan and the rest of our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your satisfaction and would be more than happy to help. Thank you again for your recommendation and for choosing Freedom Windows!Review from Corey W
5 stars04/02/2023
Freedom Windows came highly recommended from our realtor. They were the first company we called for new windows, exterior doors and gutters. Ryan responded immediately and within a day he was in our home for a consult. There was zero sales pressure and he is very trustworthy. I didn't even get a second quote from another company and it was the BEST decision we could have made. Don't waste any time with other companies. And don't be drawn in by other companies' "deals". Freedom Windows is all about customer service and quality. Our products arrived early and the installation crew was first rate. They cleaned up after themselves, vacuumed and even shook out rugs. The crew was fast and efficient without working sloppily. As well, they were willing to answer every question along the way for transparency. The crew was respectful of us working from home and kept radio volumes down when working and had very clean language from Day 1. Everyone showed up to work...on time. And no one was loafing around. We very much got the feeling that everyone at Freedom Windows treated our home, our sanctuary, as they would treat their very own home(s). Freedom Windows is worth every last penny.Freedom Windows, LLC Response
04/03/2023
Wow, thank you so much for taking the time out of your busy day to leave such a nice review about our company. We truly appreciate your kind words and the way you were so passionate about sharing your experience. Here at Freedom Windows, we understand that feedback from customers like yourself is extremely valuable. It not only helps us to improve our product and service, but it also lets us know that we are on the right track. As you know, and have experienced, we strive to make sure that every customer has a positive experience with us and we’re glad to see that you were not an exception! We want to continue to provide our customers with exceptional products and services and your review is further proof that we are doing just that. Again, we sincerely thank you for your kind words … please don’t hesitate to reach out to us if you ever need anything in the future. Have a wonderful summer, and welcome to Ohio! :) Sincerely, Ryan & The Entire Freedom TeamReview from Todd Z
5 stars01/24/2023
Ryan (owner) and the Freedom Windows team are best in class, both in quality of product and quality of people! After much research, Freedom windows came out on top, providing a quality product at a great price. Installation was performed ahead of schedule, and the install team executed flawlessly. Friendly, professional, and clean. Even removed and reinstalled the blinds. If you are looking for replacement windows, invite Ryan to your home and see what Freedom windows can do for you.Freedom Windows, LLC Response
01/25/2023
Wow, thank you so much for taking time out of your busy day to leave us a nice review. It means a lot to all of us here at Freedom Windows. We all have been talking about how much we love the grid pattern you chose. It really sets your house apart. Thank you so much for you Business!Review from William C
5 stars10/26/2022
Freedom Windows did a wonderful job replacing/installing all of our windows. Their crew was professional, on-time and answered any of our questions. We researched multiple window companies and what impressed us the most was the fact that Freedom Windows comes with a life time warranty on their window install. You can buy the best window made and if the install is not done right then you have wasted your money. Freedom Windows guarantees their work, the other window companies only guarantee their install for a limited amount of time. Can't be more pleased with our decision !Freedom Windows, LLC Response
10/27/2022
Thank you so much for your review! The color window you chose look amazing with your home! Great choice! Thanks again for choosing and trusting our business with your beautiful home! We will be here if you ever need anything at all!Review from Mike L.
5 stars10/08/2022
We spoke to several window companies and Freedom Windows was by far the best. From the first meeting with **** talking about Freedom Windows and all the options to ***** installing the windows. Everyone was very knowledgeable about the windows, sliding doors and the process. We could not be more pleased with our new windows and looking forward to using the windows this fall and all the savings we will enjoy all year long.Thanks again to ******************** and Freedom Windows!!**** and ****Freedom Windows, LLC Response
10/10/2022
Thank you so much for taking time out of your busy schedule to leave us a review of your experience with our company!! Your feedback means a lot to us we know you will enjoy those new windows and sliding doors for years to come! Please let us know if you ever need anything at all, we will be here for you! We cant say it enough, THANK YOU!Review from Greg D
5 stars09/27/2022
Big shout out to **** and the fine folks at Freedom Windows. Were able to get me replacement windows months earlier than anyone else. Installers were professional and the new windows look fantastic. Everything was cleaned up perfectly and just all around made the whole experience as painless as possible. Great job! Will definitely use them again if the need arises!Freedom Windows, LLC Response
09/28/2022
What a nice review! Thank you so much for taking time out of your busy schedule to leave us feedback on your experience with our business! Please let us know if you ever need anything in the future, we will be here to help!Review from Randall S
5 stars09/02/2022
Integrity and honesty were the benchmark items provided for us in this great experience. The Freedom Windows team was very professional and took care of every detail. The high quality of materials was the best that weve seen from various other companies. The Freedom Windows team did a tremendous job communicating to us during every step of the process.Freedom Windows, LLC Response
09/07/2022
Thank you so very much for the review of your experience with our company. We are so very thankful for you as a customer and we are proud we were able to provide you the quality you had hoped for with your project. Please let us know if you ever need anything else, we will be here for you!
Customer Review Rating
Average of 11 Customer Reviews
Contact Information
Business hours
Today,8:00 AM - 7:00 PM
MMonday | 8:00 AM - 7:00 PM |
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TTuesday | 8:00 AM - 7:00 PM |
WWednesday | 8:00 AM - 7:00 PM |
ThThursday | 8:00 AM - 7:00 PM |
FFriday | 8:00 AM - 7:00 PM |
SaSaturday | 8:00 AM - 4:00 PM |
SuSunday | 8:00 AM - 4:00 PM |
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