ComplaintsforEtna Auto Sales LLC
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Complaint Details
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Initial Complaint
07/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought a car and found out that it is missing airbags, as well as a couple additional dangerous things that should have been caught in a state rebuild inspection and was not. We were unaware until we took the car in to get serviced and the headlight fixed. He refuses to help or take accountability for the sale of a vehicle that would not have passed a proper inspection.Business response
07/16/2024
Etna Auto Sales <***********************>
Attachments
Mon, Jul 15, 5:30 PM (15 hours ago)
to Better
Hello, ***** **** ** purchased a 2020 Cadillac XT4 (*****************) ON JUNE 9TH 2022.
******* ** was aware and notified that the 2020 Cadillac XT4 was a Rebuilt/Salvage title vehicle at time of Purchase.
He agreed and signed off on the Vehicle to purchase AS-IS.
Attached are the Signed Documentation for ******* ** at day and time of Purchase.Customer response
07/24/2024
[If you do not say why you are rejecting the company's response, BBB must close your complaint.]
Complaint: ********
I am rejecting this response because:the work done on the vehicle to bring the car back to a rebuilt title status has been proven to be false with a used and already deployed airbag being put back in the car and sold as a new airbag. It’s ok though, I don’t need the BBB, have a lawyer with all the proof and a written statement from the certified mechanic on what other steps were taken to have this Cadillac illegally pass the state inspection for the title. We are fully aware of the rebuild but what we were not aware of was the fraud that took place to get the rebuilt title.
Regards,
****** ****
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.