ComplaintsforDutton's Upholstery Auto, Truck & Van Accessories
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Complaint Details
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Initial Complaint
08/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
It was around 10/1/22 that duttons put a new ez on top on my 91 ford mustang. When I got it back it had ripples in it and the rear of the top where is meets my rear roll up window didn't match. He said he was going in for a surgery and didn't have time until spring to get back to it to fix everything. The back window in-between him fixing the top and his drs got busted out. Replaced and now he refuses to touch the top and fix his imperfections. I talked to ez on and the tec told me something opposite than duttons. It's a 2 piece top. Meaning the rear window is separate from the main top. When replacing the rear window you can do so without disable of entire top. I paid **** for the top amd installed. Other people have told me the wrinkles and window to top parts should have never been like that from the beginning. Duttons told me to keep the top up in the sun and poor boiling hot water on them to help try get them out. I want this fixed correctly. I paid a professional to put a top on my car and looked like garbage from day one. Please help me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.