ComplaintsforWilson Construction
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Complaint Details
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Initial Complaint
09/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Paid $8000.00 for siding to Kevin W***** on 4/7/23, job was to commence 4/16/23, job did not commence until the end of May. Specifically informed him the job needed to be completed before memorial day and he stated no problem. Needless to say the job was not completed prior to the requested date, he didn't start the garage until 5/31/23. After job finally completed I discovered some siding was not properly fitted. Contacted him on August 31, 2023 @ 4:30 pm to inform him of the need to repair the siding. As of this date it has not been done. I text him daily and daily he states he is coming and never shows. I tried to find his license on the secretary of states web site and could not find anything. He was doing business under B&B construction with Mr. Bert L. W***** as owner who has an A+ credit score. I don't know if he ventured off on his own or what. This man has a passive aggressive attitude and at this point I am tired and need him to repair my siding before it falls completely off. I have all text messages from our first communication and thereafter. Also if he is operating without a license this is problematic.Customer response
10/06/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Just an fyi to let you know they arrived today and resolved the issue.
Thank you for your assistance.
Katrina W***************
Regards,
Katrina W***************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.