ComplaintsforTemple Construction
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I contracted electrician **** ****** in mid October 2023 and four months later, he still never came to finish my electric and has ghosted me on calls and texts for weeks...At this point, I will never let him step foot in my house again and I had to do the electrical work on my own...He lied to me and told me he was done with the upstairs in January and told me he finished the main floor in late January...When I arrived, I realized there was no work done in the upstairs bathroom, and there was no power in three of the downstairs rooms (dining room, den, and bathroom)....**** is a liar who takes money from clients to fund himself and then has to get new work to continue funding himself, while never finishing the work...I estimate he stole $1500 worth of work from me that was never finished, and I paid him $7500 out of $8000 (I insisted on holding $500 because he was supposed to hang all of the light fixtures and put outlet covers on in every room, which also becomes my cost and effort now)...I gave him numerous opportunities to make it right and have hundreds of texts to prove it, but he is not a stand-up guy, just a good talker, a liar, and a thief...It has been over 4 months since we signed our agreement and he has shown up one day in the past 6 weeks... I consulted an attorney who noted that it would cost a lot to sue him and I would likely not collect and I know there is no way to collect if I went the small claims route...All I can do is post bad reviews online in hopes that people check into him and stop him from doing this to others...No matter what, he will never step foot inside my home again and I don't plan to ever speak with him again in any capacity...Note that I had to hire someone else to do the gas work, as I had 5 leaks and couldn't wait any longer.Business response
03/06/2024
[[BBB transcription via phone call]]
The business stated they were in the hospital, very sick and had informed the consumer of this. The last day they were on the job they had finished everything they could before getting sick from being in the cold house. The work agreed upon was all done. There are still tools in the home that belongs to the business and the consumer still has a balance due for insulation and lights. The work involving the drywall, other than the bathrooms, could have been completed. The business believes the consumer filed a complaint because they could not reach the business. The business could not respond due to being sick and in the hospital. This was explained to all of their consumers. The consumer tried to get the businesses license revoked and was unsuccessful. The business was in the hospital sick. There is nothing on the business record that indicates they do not complete their work or do their job. The business could not sent anyone out to do the work under their license or insurance as they would not be covered and it is a dangerous field. The business would have completed any necessary work upon recovery and also told the consumer they would be in contact when they were able to being again. The consumer did not allow them to do so.
Customer response
03/06/2024
I am rejecting this response because: The business had 4 months to complete the job and lied and said it was finished 7 weeks ago and took all payments except $500 (I paid $7500 cash already) that was for hanging all light fixtures in the house. Before he got sick he was ghosting me and being very unresponsive. Getting sick after all that delay I sn’t an excuse. I spent 2 days finishing work that Temple was supposed to do, just to get power to multiple rooms on the main floor and have multiple witnesses that saw that the electrical work was 33% incomplete. The downstairs bathroom still has no power and upstairs bathroom was partially done. I expect $1200 restitution and Temple will never be allowed on my property again as he had more than ample time to complete our contract. Unless I receive a partial refund I will not communicate with him ever again.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.