ComplaintsforMcAlarney Pools, Spas & Billiards, Inc.
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Complaint Details
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Initial Complaint
09/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
yesterday I called them for warranty work on my pool. I was told the service fee would be $75, but it ended up being $144.79. The tech left the seal for the return in the bottom of the pool, adn the pool is still leaking. he said the installers did not install the pool properly. he said I was losing a drop every minute, and that he would take care of it, but didn't. I called the store and spoke to a lady, she transferred me to a man. I explained what had happened, and he replied: "Fix it yourself, lady". I replied my name is Mrs. ******* and he hung up. I would like them to refund me $69.79 as that is the difference between what I was told I would be charged and what I was charged.Customer response
11/01/2022
Better Business Bureau:
At this time, I have not been contacted by McAlarney Pools, Spas & Billiards, Inc. regarding complaint ID ********.
Regards,
***** *******
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Contact Information
908 Pike St
Marietta, OH 45750-3505
Business hours
Today,Closed
| MMonday | 9:00 AM - 5:00 PM |
|---|---|
| TTuesday | 9:00 AM - 5:00 PM |
| WWednesday | 9:00 AM - 5:00 PM |
| ThThursday | 9:00 AM - 5:00 PM |
| FFriday | 9:00 AM - 5:00 PM |
| SaSaturday | 9:00 AM - 3:00 PM |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.