ComplaintsforDino's Drive Thru West
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Complaint Details
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Initial Complaint
05/17/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have going to this Drive thru for many years. I have used my debt card & one time was charged $300 for a $25.00 product. This time I was double charged for a product. They do not give receipts, they take it in the back room & swipe the card. I found this out by checking my bank account. The first $300 I was paid back for. But this last time they are arguing with me. They want me to take it up with my bank & get copies.to bring to the drive thru. It is the principal of this. They need to be investigated. They charged me $91.05.Business response
05/24/2024
He had already gotten his money back/refunded when he filed the complaint, and paid /resolved on an earlier complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.