ComplaintsforHidden Valley Apartments
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Complaint Details
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Initial Complaint
06/12/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
My time at Hidden Valley Apartments, owned by Harris Property LLC, has been an utter disappointment. The numerous issues within the complex leave me with an overwhelming sense of frustration and regret. The outdated buildings are a constant reminder of the neglect that has been endured. The electrical and plumbing systems are in dire need of repair, resulting in frequent outages and plumbing failures. It is disheartening to witness the lack of effort from the landlord to address these concerns. Mold is a prevalent issue throughout the complex, posing serious health risks. Despite multiple complaints, the property management turns a blind eye to this dangerous situation. The well-being of the tenants seems of little importance to them. The maintenance staff's behavior is consistently unprofessional and disrespectful. They display a blatant disregard for residents' needs and concerns. Their dismissive attitudes only add to the frustration and make living in the complex an unpleasant experience. Safety is a significant concern at Hidden Valley Apartments. They’re are child predators within the premises, making it a dangerous place for families with children. Additionally, the presence of drug users and instances related to prostitution raise serious red flags. Prospective tenants need to be aware of these alarming issues. When issues concerning the repair of things like leaky faucets and leaking plumbing from the floor above were brought to the owners attention the concerns were dismissed. Plumbing is a major problem with backups frequently. This could be cleared up with a simple call to a plumber. The electrical is dangerous in these buildings and has resulted in burnt outlets. These outlets need to be replaced they are old. When the possibility of legal action was brought up the owner refused to renew my lease and is having me vacate the premises. This is rataliation for having concerns about my apartments condition.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.