Customer ReviewsforBaths R Us

We had our shower installed by ** and **** a couple weeks ago. My wife and I had research several options and decided that Baths R Us was the way to go. We are sooooooo glad we did! I is well above and beyond what we had hoped for. The craftsmanship is impeccable. Would highly recommend to anyone!

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******* and staff were patient, professional, and kind. We are happy with the price and the product!

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After the presentation by **** *. I was ready to move forward. He was very knowledgeable and I liked the products and price.

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********** and ***** P were great! They were prompt each day and did a beautiful job.

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Great evening meeting with **** *. and ****. Very thorough with all of the information and answered all of our questions . Took the time to go over all the choices and helped us come to a decision that both my husband and I are excited about. We recommend working with them and Baths R Us.

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We had a new walk-in shower and vanity installed they got it all done in 2 days and it looks absolutely perfect very pleased with the job

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We had our bathroom remodled in 2022. We wanted to wait to leave a review until we saw how everything held up after daily use. It been two years and we haven't had any issues with our new bathtub and shower. It's still as beautiful as the day it was installed. We are very pleased with the way the showerhead, faucet and shelves have maintained there functionality and beauty without and issues. We have recommended this company to friends, family and even our neighbors and will continue to do so. We love our bathroom!

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THIS IS THE WORST COMPANY I HAVE EVER DEALT WITH DOING A HOME REMODELING JOB.Where do I start. They told me the job would be 2 -3 days tops. They started July 8th and it still isn't done today Aug 17. July 8,A crew ****** showed up to start process. I was told that the balance of the contract had to be paid before they started., so I wrote a check. The tearout of the old shower removal & cut down full wall to 1/2 wall. There was a 12" x 12" hole knocked in my walk in closet. Said they would get around to it.July 9 , no crew available to work.July 10, A new crew (Pert) arrived to start the install process. This is the 2nd crew. I asked if they had installed 1 of these shower bases and they said no. They installed the shower base and worked on the 1/2 wall, installed a T trap for the shower base, installed the new plumbing on a new wall. Asked about the ceiling hole for the wall removal & walk-in closet.July 11, a different crew (*****) arrived to take over. This is the 3rd crew. I brought it up about the base looks installed wrong, the center drain/mixing valve were both offset to the left of center 8-9 inches. The entire plumbing job was definitely a novice job and quite messy. The ** was called and the base had to be removed, which broke - so a new one was ordered. It was discovered that the installers had never installed this style of base before and installed it 90 deg. off. Which they cut a section of the 2 x 10 floor joist, a 5" x 5" section which is against IRC code *****. This states that only D/6 max. of a cut, approx. 1..5"-2.0". So the Base was taken back up. Asked about the ceiling and walk in closet.July 12, ******* crew showed up and didn't like the 1/2 wall and it was cut too short by the first crew., so they rebuild the 1/2 wall. They also replace the shower base with a new base. Install plywood on the walls. Install T Trap in the correct direction with the base installed correctly. Still having issues and still no shower, CODE violations.

Thank you for reaching out! The job is not currently finished. Once the job is completed the job will be completed with inspections to ensure the work i completed within code. The city and and our licensed plumber are scheduled next week for inspections.

This was a great company to work with and the installers were nice, thorough and clean. Will definitely use them again.

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The men did an outstanding job. Kept the job area clean, non-intrusive into my house.Polite. The final product install was as marketed.

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