ComplaintsforPrime One Motors LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/22/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Entered by BBB staff LO Consumer states he purchased 2 vehicles from the business. One on 7/8/22, a Lincoln Town and a Ford Ranger and on 8/8/22. He states they are both paid in full but the business will not give him the titles. Every time he asks he is told when they get time but the consumer is still waiting for the titles.Business response
08/31/2022
[BBB Transcription via Phone]
We will be giving him the Lincoln Title. We will be issuing the title by the 14th.
Customer response
09/07/2022
The consumer informed BBB that he will consider the matter resolved provided that he is in receipt of his title by the 24th.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.