ComplaintsforKrazy Bins
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Complaint Details
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Initial Complaint
08/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased a nightstand from the company on February 25 for $158.54 and emailed several times about the order status, but NEVER received a response. I was never given an order tracking notification or delivery update. When I checked the order, it states it's complete and the "track order" leads to nowhere.Initial Complaint
03/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Transaction Date 3/5/24 KrazyBins Order Number **** Purchased 2x Ventura Upholstered Accent Chair w/ Wood Frame by Threshold designed w/ Studio McGee. Amount Paid $228.56 ($80.00 per chair, $63.76 for shipping and $4.80 convenience fee). Have called, e-mailed (****************** ******************, and messaged on Instagram all to no avail. Received order confirmation on 3/5 (date of order) and nothing since.Initial Complaint
02/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I’ve never been to Ohio. I’ve never shopped here and they somehow got my debit information and charged over $90.00 to my card. I’ve called them, emailed them and they simply ignore me.Initial Complaint
09/12/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 7/3/23 I purchased a Cosori air fryer model CP 158-AF from Krazy Bins. Over a month later I was searching for recipes and found that the model I had purchased had been recalled on 2/23/23 for fire hazards. I reached out to Krazy Bins to request a refund and have not had any correspondence. According to the consumer product safety commission website “ It is unlawful to offer recalled products for sale under Section 19 of the Consumer Product Safety Act (15 U.S.C. § 2068).” My complaint is due to the fact that they sold this product in the first place (and there were more for sale on the shelves) and that they did not respond to my complaint I submitted on their website.
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Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.