Customer ReviewsforThe Connor Group, LLC

My family & I are happy & blessed to be at Cross Creek ?? We’ve lived here 3 years & enjoy the well-kept grounds & swimming pool. Our rooms are really spacious & laid out well. (I also love our fireplace ??) Our office associates are a pleasure to work with! They are so pleasant & always attentive to your needs. If a maintenance problem arises, they are right on it & keep you informed. This may sound too good to be true, but I only have high praise for Cross Creek & would encourage anyone to check it out for themselves.

Cross creek apartments (Connor group)My experience has been amazing!! I moved me and my three kids in October to this beautiful place. Best school! Best community!! Best staff!! Can’t wait to resign my lease next year!!!

My experience with the Connor group has been excellent. Any time I call with a question or have an issue someone is always there to answer the phone and hear my concerns.

I had moved on here in the 1st of October. Today is the end of the month having to sit in rain because I had more than 30 nails coming through the carpet which my granddaughter stepped on one of them causing her to get tetanus shot. The carpet appeared great upon move in since being cleaned but all stains came back. The place was not cleaned upon the next day noticing. Blinds were and still are black after a month. Ceiling vents black. Toilet did not flush same day. Kitchen sink leaked the following. The dryer vent was not connected which was a fire hazard. Master bedroom blinds were broke. People in office are not professional nor friendly when they realize they dropped the ball. I personally tame it as if they believe this is my fault. In property manager own word, “ I wasn’t here I guess it got looked over. I will say that if it was one of their children or grandchildren they would be as upset as I am. I did not have I’ve for weeks because ice maker was broke. Painting throughout the apartment trimming by the ceiling is not good at all. The dog park is riddled with feces which is not safe as well for other animals or humans. When I had my walkthrough,, the lady that walked through was very fast not thorough. The second woman came upon complaining and said this should not have been rented out. Told the property manager and her response was she should have not said that. She did because it was the truth. I have 2 dogs and she said they make a decision on the carpet and because they have other animals come in. I take that as people with dogs do not deserve new carpet? Today I even waved at property manager to nothing. I would recommend that people look very close before coming here because they completely skipped over my unit. I contacted the metro code officer as well as the Connor Group. Today almost 30 days later I’m getting carpet but still expected to pay for rent the entire month with less than poor living conditions. Nails in carpet code violation.dangerous

Wheaton 121 is an exceptional place to call home. The building itself is beautiful, featuring a modern style that perfectly complements its historic charm. The courtyard is inviting and serene, and the resort-style pool is absolutely amazing. It's the perfect place to relax and unwind. What truly sets Wheaton 121 apart is its luxury living experience in Wheaton. The amenities are top-notch and cater to a lifestyle of comfort and convenience. The sales and management office staff are friendly and professional, always ready to assist with any needs. Their dedication to providing excellent service enhances the overall living experience. If you're looking for a luxurious and charming place to live in Wheaton, look no further than Wheaton 121.

zero stars for this group of people. Lived in Grand Riviera Miramar Fl. for 3 years. They raised the rent arbitrarily, have a “billing company” take care of water and trash which happens to be their sister company RBS, and when one calls to complaint about the outrageous increasing bills month after month they pretend they don’t have anything to do w the management….Trash pickup is a joke, and don’t you dare address Manager Tracy about any issues. Very unprofessional, the rude and psychologically abusive towards clients and behaves like she owns the place. Denies any wrongdoing on their part and screams at tenants. She did a walkout alone three days after move out, of course not giving me my full deposit back even though I had videos of the apartment been thoroughly clean, touched up painted and in move in condition. Never admitted to watch the video. Go check the FB group Tenants against The Connor Group, very enlightening. Stay away from their properties, once you sign a lease you are under their control and their abusive escalating charges practices month after month. The worst company I have encountered in my 21 years living in the US, period.

This company has a doubled standard and shows great disdain for other races specifically African Americans

This is regarding Saxon of McKinney I moved there two months ago and this is about for the worst experience I’ve ever had with an apartment complex. There is absolutely no parking. I asked him before moving or sign. My lease was an issue parking because I was over there the night before around 7 PM and there was not, they said it was not an issue not sure why it was so crowded come to find out they said there was no complaints about parking several complaints about parking and the only suggestion

Quinn at Plymouth (Part of the Connor Group) staff may discredit this review by claiming that this was not done by a resident or that we never complained while we were living here. If you are considering living here, please see why you should look else where: 1. Theft and safety issues: we had a 400 dollar bike rack stolen at night after leaving it for 30 seconds near the 2nd floor elevator. There were no security cameras installed on the second floor. We were told by a cop that this is the most dangerous apartment in Plymouth. 2. Rude staff and lack of accountability: Staff only check in on you for lease renewals. When lease renewals do come around, staff are very pushy, even if tenants are going through very tough circumstances. They also lack accountability and blame the consumer for their mistakes. We sent several emails and calls to Quinn management to confirm that our CenterPoint Energy account was transferred over to the Quinn when moving out. Our management failed to act for three months and we were billed gas costs of the new tenants. We paid three months of gas for the new tenants because of a failure of management to transfer the gas, and they were rude to us instead of fixing the problem. 3. Deceptive Advertising This place is is not clean for the amount of money you pay. They will show you the okay lobby on the tour and take you to the cleanest apartment for your tour. The tour is not representative of your actual experience. Most gym equipment is broken, carpets are old, mold is prevalent. 4. Junk Fees/Part of Security Deposit not refunded for bogus reason: Many of the charges in the final bill constitute junk fees. We did not receive part of our security deposit for a bogus reason of having a small soap stain on of the bathroom counters. Please see the if you have had a similar experience at this property: ******************************************************************** *********************************************************** 

I am highly disappointed with the management at The Estate New Albany. Despite numerous attempts to resolve an issue regarding my holding deposit, I have not received any satisfactory response or resolution. The lack of communication and accountability is frustrating and unacceptable. I strongly advise potential renters to exercise caution and consider these issues before deciding to engage with this management team.