ComplaintsforTheilman's Mobile Home Residential Parks
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Complaint Details
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Initial Complaint
02/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am a resident in Theilman's Mobile Home Park. We pay $380 a month in Lot Rent to live here. We pay all utilities except for trash pick up. This winter we had an awful ice and snow storm (2/2-4/22). **** Theilman, park manager, did nothing to treat our streets until 2/7/22 when he sent in some trucks to plow and salt. Between the 2nd and the 7th, my husband and I had to chisel our cars out of 3 inches of ice. My neighbor and I both slipped and fell flat on ice in the streets trying to get out of our vehicles. I was carrying my 13 month old daughter when I fell. She could have really been hurt. I fell on 2/8/22. My neighbor fell on 2/6/22. When I told **** about this on 2/9/22, he said absolutely nothing. On 2/9/22 I also brought to his attention that the road in front of my house does not drain water properly, which caused the major ice buildup in the first place. He needs to get our streets fixed the correct way to allow water to drain into the storm drain down the street. His response was "there is a lip here that should keep the water flowing down to the drain". The lip is a 2in curb from the sidewalk. It does do its job when there is a gentle rain, but not a massive downpour that freezes and then snow on top of it. There is a speed bump in front of my house that pushes a lot of the water towards our vehicles and yard. **** did remove a portion of the bump when we complained about this same issue in 2021. I want the speed bump removed all together, or a drain placed to help water drain properly. I do wish to remain anonymous as far as **** is concerned. I do NOT want him knowing I filed the complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.