Customer ReviewsforJoseph Home Services & Improvements

Had a beautiful trex deck installed better than expected. I have other projects and they will be the ones doing them

Do not trust this company they are unreliable and give excuses as to why they can't show up but quick to take your money. Took over a year and heard every excuse and lies as to why they couldn't finish our project and we just took to court and there is an unpaid judgement that they have failed to pay....

0 Stars! Well my story is the same as the other 2 ***** that have posted. On 3/23/22 ***** from Joseph Home Services & Improvements came out to my home to give me an estimate for a back deck. I was quoted a price that included a 12x14 deck, railing, steps and installing a door. He requested a deposit that was half of the cost for the total project, which I paid as a deposit and for materials. It took until 5/13 to get them out there to even start the project after telling me they would be there in 2 weeks. They showed up and over the course of the next week or so the finished the deck. I paid them in full for the work that had been done at that point. (Door was never started) BUT, they built my deck over top of my dryer vent and only outside water faucet. Completely covering both... they did not finish the railing and I have been trying to get them back out to my home since May to at least put the railing on the steps and extend the water faucet out from under the deck so I can use it... ******* They have given me excuse after excuse and still no show....I will be taking legal action. These guys seem are total ********, they are doing this to everyone and we all just let it go... they take the money and NEVER finish the project. We need to file a civil suit against him so he can't keep doing this. He ********** ***** ********* ** *****!!! DO NOT USE!

****************************** project started in May 2021 and, twelve months later, only one-third complete.Work that was done was delayed several times using every excuse in the book including too hot.Throughout process, there were multiple NO SHOW/NO CALL dates and discrepancies about material including availability and delivery.Bottom line: BUYER BEWARE; unprofessional at best.Ive decided to cut my losses & find another contractor.Bottom line, unresponsive, unreliable and unprofessional.

We were told the project would take 3-4 weeks. That was in February of 2021. He showed up a couple of times from Feb to ***. The first week of *** was the last time I saw him and the last time any work was completed. This is now December. He continued to promise that he would be out next week and the next and the next. He Never showed up at all and gave every excuse you could imagine. In addition to not finishing the work, he left the materials in the weather for ten months now unprotected, so what he did complete is probably ruined. He left a pile of wood with screws in our yard where our kids play for 10 months also. Thankfully it was me that stepped on the ***** nail and not one of them. I did file with the courts and am in the process of getting my money back, but at this point, he took thousands of dollars from us. DO NOT trust or use this contractor. Save yourself the headache.