Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
08*/13/23 Allied Plumbing came and relaced the seals (toilet to floor) on two of my toilets on one of the two the plumber did not install the hold down screw into the slot far enough and after using by sitting down on the toilet the screw came out and one side was not attached and rocking when sitting on it I called them and the sane plumber came back and did the same as before. After using the toilet the same problem, the toilet was loose on one side. I called again they switched me to another employee who said he would call me back. He did not call. I called again and he sat up a appointment for 8am the next day. He did not show up. I called again . No response from them. I'm trying the BBBCustomer response
11/09/2023
Date: Thu, Nov 9, 2023 at 12:02 PM
Subject: Message from BBB.org
Complaint ** ******** the business sent me a check for the remaining 1/2 of work not completed.. Thanks BBB I'm now satisfied ** *******
Sent from ******* ******* (********************)Initial Complaint
07/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
They were hired to unclog my super drain leading to the main line to the street while they were here **** was the plumber he got stuck in my flower bed with his van then dug ruts where he got stuck called somebody in a truck to dig them out they then dug more ruts trying to dig him out of my yard when he got out he then drove clean through the rest of my yard leaving tire tracks all the way through my front yard and multiple tire ditches inches deep I have left probably 10 calls into the business nobody returns my calls I have complained multiple times I was given ****** number to which he told me he would show up on July 8 at 2 o’clock to fix the issue five weeks after he did the damage. He did not show up on Friday at all I texted him and asked where he was and never responded I then called the office I was told somebody yet again for the 12th time would call me and nobody has called me yet my front yard is still destroyed and looks like shit.
Business response
07/21/2022
The service tech who caused the yard damage was on a 2 week sewer line replacement job, but did return last week to fill in the ruts in the yard. We plan on returning this week or next week to smooth the areas and apply new grass seed.Business response
07/21/2022
The service tech who caused the yard damage was on a 2 week sewer line replacement job, but did return last week to fill in the ruts in the yard. We plan on returning this week or next week to smooth the areas and apply new grass seed.Business response
08/25/2022
We returned Aug. 25, 2022 to do additional repair to the lawn. The people who did the original repair were not aware of additional spots where repair was needed. The complaintant was present and approved the work and said that he was satisfied. Case closed.Business response
08/25/2022
We returned Aug. 25, 2022 to do additional repair to the lawn. The people who did the original repair were not aware of additional spots where repair was needed. The complaintant was present and approved the work and said that he was satisfied. Case closed.Customer response
08/26/2022
Hi, I would like to retract my complaint against allied plumbing please and thank you.Customer response
08/26/2022
Hi, I would like to retract my complaint against allied plumbing please and thank you.
Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.