ComplaintsforAuto Inspection Service, LLC
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Complaint Details
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Initial Complaint
11/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to get an alignment and told them I specially had the before and after paper from another place and that I only needed the front aligned and they said I needed front and rear . Blatantly lied to my face then when I asked for a before and after paper didn’t get that because the owner *** said he wasn’t going to go get off the printer . It won’t let me upload the pictures but I have it from another shop that I only needed the front side redone.Customer response
11/27/2023
I got my money back today from this business but I still want a before and after paper for the alignment because I have to take it to another shop to have it re done . Also they have a sign inside their shop that they anre BBB accredited but on your site it says they are not with a live through it.Business response
11/27/2023
The new customer said she had it aligned at two shops before bringing it to us. One of them was the dealership. Upon completing the alignment, I offered her the opportunity to drive the vehicle and see if she was satisfied with the work, but she declined. Two days later, she called and said she was not happy. I offered a refund, and she took it. I understand she follows ****** ****** on YouTube. ****** has her believing all auto repair shops are crooks.
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Contact Information
Business hours
Today,8:00 AM - 5:00 PM
| MMonday | 8:00 AM - 5:00 PM |
|---|---|
| TTuesday | 8:00 AM - 5:00 PM |
| WWednesday | 8:00 AM - 5:00 PM |
| ThThursday | 8:00 AM - 5:00 PM |
| FFriday | 8:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.