ComplaintsforOrlando LawnCare LLC
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Complaint Details
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Initial Complaint
02/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We have a seasonal agreement with Orlando Lawn Care for plowing. The plow guy backed into our garage door with his truck the morning of 1/19. He called the owner, Cesario Rangel, to report the incident. I spoke with Cesario and he said he would come by later that day to assess damage, which he did. He said he had insurance and would pay for it and would send someone out to repair. I didn't hear back so texted him the following week. He didn't respond. I texted next day to say I would call **** ****** Door to get an estimate. He replied "Ok thanks let me know:. I texted him the amount and asked for his email address to send quote. He never responded to any further texts or calls from that point from me and my husband. The bottom panel needs replaced and cost is $895. In addition, there were 2 times that he should have plowed my driveway and he didn't. It's apparent he is avoiding us. We have been forced to call an attorney and move forward with legal action.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.