ComplaintsforLiberty Christian Academy
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/28/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I ordered two yearbooks for my daughter. Originally, the families were told the yearbooks would be delivered by the end of the school year in May. Then, I was told the yearbooks would be mailed to me during summer break. School is back in session now and I still do not have our yearbooks.
The head of school will not allow anyone else to talk with me about matters. I emailed today to check on the status. And I was told that *************** will not be in until tomorrow????? *************** is not in charge of the yearbooks and does not mail the yearbooks out. So, why is it that I have to wait till she gets back to school for a response about the status of our yearbooks.
*************** has to be in complete control of everything. We have had a very hard relationship with this woman which obviously is still going on today.
I emailed two people today about the status of my daughters yearbooks. And no one seems to want to check on the status for me until the head of sxhool gets involved and allows other staff to check on this. She also refused to allow my daughters work to be graded when my daughter went to sxhool online this past year. Is that even legal for a kid to be turning work in and not be graded? According to ***************, she was only attending for an attendance mark.
Business response
08/28/2024
Yearbooks were delivered to the school during the summer months. Upon the email requesting the yearbooks, they were actually mailed to family today.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
10447 Refugee Rd SW
Pataskala, OH 43062-8629
Business hours
Today,Closed
| MMonday | 8:30 AM - 3:45 PM |
|---|---|
| TTuesday | 8:30 AM - 3:45 PM |
| WWednesday | 8:30 AM - 3:45 PM |
| ThThursday | 8:30 AM - 3:45 PM |
| FFriday | 8:30 AM - 3:45 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.