ComplaintsforSam Hinchley Earthworks
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The excavation project began approximately June or July 2022..We began the process of building a large pole barn on our farm. Our son died April of that year and my husband almost died a week later.. I realize now that my decision was totally on emotion, as I remembered ***** and my husband going over the building plans for months before he died. The trauma of *****’s death and my husband’s illnesses sent him into a journey of dementia.. We had met Sam when we was looking into a Morton Building. So we reached out to him when we decided to go with an Amish builder. Upon that initial conversation at the site he asked if we went to church in *****. We replied yes and he said *** **** sponsored him to come from England and was his employer for 25 years. We felt at peace because my husband had known *** all his life and *** was and outstanding person. Sam agreed to do all excavation for the building, drainage,widening the driveway ,approaches to building, bury cement, install a pond for drainage. The list is at home as my husband and I are in ********* again for heart issues. Work on Sam’s part was slow tho deteriorated after the building was up ? Late fall. One of the most difficult issues is Sam had his worker put the pond in the wrong place. I remember running out to tell the worker and Kendall said that is where Sam said to place it. I called Sam and he said don’t worry about it that is not where it will be. My son thought he may have placed that for a borrow pit.we are unable to drive tractor out the south door as we would turn into the pond trying to get into the field. Sam months later January of this year signed a paper saying he would complete everything and move the pond. I still had faith in him at this point. I paid him 25,000 at the start of project. In 10-22 he asked for 35,000 and he would complete job as his family was ill and he had to go to England. We have copies of all or most of the text messages. He hasn’t responded to anything since 6/23
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.