ComplaintsforCamp Carl
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Complaint Details
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Initial Complaint
08/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I registered and paid in full for my son to attend this camp for July 2022. My son suffered a devastating shoulder injury that requires reconstructive surgery. Therefore, he couldn’t attend a summer camp. It was inside of their 30 day cancellation policy so I was unable to receive a refund for the $500 I paid. Unfair, but it’s their policy so I accepted that. They applied a credit to my account, meaning my son can attend next year. I registered him for July 2023. We later found out his dad has vacation plans for the camp dates so he can’t attend. I emailed the camp and they refuse to issue a refund. It is well within the time frame to cancel for next year.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.