Customer ReviewsforD. Rielly Plumbing & Drain, LLC

Around mid-April 2022 I was referred to D. Reilly Plumbing and Drain  by a reputable company I had done business with in the past.I called D. Reilly Plumbing and Drain  and asked them to come to my residence because I had been having issues with water seepage in my basement. The goal was to eliminate the water seepage in my basement. D. Reilly came to my residence, examined the issue, and indicated to me that the downspouts and footer drains should be examined with a camera to see if there were issues. I agreed to have this work done and D. Reilly sent a man to examine the downspouts and footer drains.The footer drain pipe was damaged/clogged. D. Reilly proposed to replace the footer drain pipes and tie in the downspouts. On 6/2/22 a crew arrived to do the work. A trench was dug, the piping installed, the trench back-filled.On 6/3/22, 2 guys showed up, threw down straw and shoveled gravel onto the end of the trench. No raking was done to get the clay out of the grass alongside the trench. There was literally 10-14 inches of clay left in the yard! They thought they were done.On 6/6/22 a significant amount of rain fell. The downspout pipe disconnected from the house and from the footer drain. The trench nearest the house sunk well over 2 feet. Water exiting the pipe was muddy, indicating a rupture of the pipe.AND, water was still seeping into the basement!!On 6/10/22, their crew showed up to hand dig the area where the pipe had broken and the trench had settled. They were unable to hand dig the trench.The crew was supposed to rake the clay into the trench, but were unable. The homeowner had to use a roto-tiller to break up the clay so that it could be raked.On 6/11/22, a crew showed up again with an excavator to repair the pipe damage.On 6/13/22, the homeowner had to finish raking, spread grass seed and straw.So, after significant expense, the pipes have been replaced and the basement still leaks :-(