ComplaintsforPurdy's Auto Svc
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Complaint Details
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Initial Complaint
07/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
In November of 2021 we called purdys auto of Russells point Ohio to repair our equinox. Took it back three weeks later bc it was doing same thing after supposedly putting a rebuilt motor in it..costing us about 3 grand. Drove vehicle about a week and still loosing oil. Took it back again and was given a loaner vehicle that has broke down 3 times and he’s had time to fix that but ours remains in his garage…. I’ve not had my vehicle for 8 months and keep getting the run around about “his engine guy” having issues. Every time we call…hopefully in a day or two it will be done..the motor is supposedly done he says he just needs to get it put in.Business response
08/12/2022
Currently working on the vehicle. Will close when finishedTell us why here...Customer response
08/24/2022
[If you do not say why you are rejecting the company's response, BBB must close your complaint.]
Complaint: 17546053
I am rejecting this response because:
Still saying he is working on the car no results
Regards,
******* ********Business response
09/09/2022
Per business, the vehicle was fixed and returned on Wednesday, September 7th.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.