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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Featherman Services LLC

          View full profile
          Location of This Business
          Steubenville, OH 43952-2270
          Email this Business
          BBB File Opened:
          12/13/2021
          Years in Business:
          4
          Business Started:
          5/28/2020
          Business Incorporated:
          5/28/2020
          Type of Entity:
          Limited Liability Company (LLC)
          Business Management
          • Mr. George Featherman, Owner
          Contact Information

          Principal

          • Mr. George Featherman, Owner

          Customer Contact

          • Mr. George Featherman, Owner
          Additional Contact Information

          Email Addresses

          Website Addresses

          Additional Business Information
          Advertising Review

          On January 27 and February 14, 2023, BBB contacted the company regarding issues found on the company's twowebsites, featherman-services.business.siteand www.feathermanservices.com. The company was asked to modify,substantiate or discontinue the claims based on BBB's Code of Advertising.

           

          1. BBB Accredited Business logo and BBB Torch logo present on bothcompany websites

           

          The BBB AccreditedBusiness seal is a federally registered trademark owned by the InternationalAssociation of Better Business Bureaus, Inc. (IABBB). The mark may only be usedin limited ways by authorized users that have entered into a licensingagreement with the BBB, and may not be used in any manner that conveyssponsorship or approval. Our records indicated Featherman Services LLC wasnot affiliated with our BBB or any other BBB at that time and was asked toimmediately remove the BBB Accredited Business seal from both company websitesand any other advertising where he may be referring to the Better BusinessBureau.

           

          2. “100% CustomerSatisfaction”

           

          The Warranties or Guarantees 

          section of the BBB’s Code of Advertising states, (20.2)advertisers should only use “satisfaction guarantee,” “money back guarantee,”or similar representations in advertising if the seller or manufacturer refundsthe full purchase price of the advertised product or service at the consumer'srequest. (20.3) When “satisfaction guarantee” or similar representations areused in advertising, any material limitations or conditions that apply to theguarantee must be clearly and conspicuously disclosed. 

          BBB asked if the company refunds the full purchaseprice of the advertised service at the consumer's request. If the company doesstand by a satisfaction guarantee, up to a full refund, BBB recommended addingany material limitations or conditions that apply to their satisfactionguarantee, clearly and conspicuously, to the company website for consumerreview. If the company does not wish to include a satisfaction guarantee up toand including a full refund, BBB recommended modifying the website to notinclude any statements with “100% Customer Satisfaction”.

           

          The company responded to BBB, but did not modify the websites.

           

          As of May 17, 2023, the company removed the BBB AccreditedBusiness logo from www.feathermanservices.com.

          As of July 27, 2023, the company removed the remaining BBB Accredited Business logos from their company website. 

          Serving Area

          Steubenville and surrounding area

          • 43952
          Social Media

          Contact Information

          Steubenville, OH 43952-2270

          Visit Website
          Email this Business
          (740) 219-5983

          Accreditation

          This business is not BBB Accredited

          Years in Business: 4

          BBB Rating

          A

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.