ComplaintsforLucky Lawn & Landscaping
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Complaint Details
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Initial Complaint
04/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired this company to remove several trees on our property. When they arrived for the job, they pulled into our neighbors yard without permission. When they pulled their heavy equipment into our neighbors yard, they ran over their culvert. They must have realized their error, so they backed up and ran over the culvert again. They then pulled back in with a wider turn. Our neighbor called them with no response. I texted them with pictures showing the damage, no response. I then sent an email with video showing the truck pulling into the neighbors yard. Again, no response. I feel that this company is responsible to correct this damage to our neighbors property.Customer response
04/28/2022
Better Business Bureau:
At this time, I have not been contacted by Lucky Lawn & Landscaping regarding complaint ID *********
Regards,
***** *****
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.